Services
Our Expertise Drives Your Success At Every Stage.
Strategy.
Since the beginning, SB Smart Solutions has provided consultation to understand customers’ technology needs. All strategies and engagements start with communication. We consider ourselves experts in the A/V field, a result of our passion for the products, technologies and services. Customers make decisions easier through our years of experience. Our team designs audiovisual systems by balancing foundational technical standards, new technologies, and specific user needs based on the room's purpose. We determine the best technology needed to deliver according to the customers' needs, while delivering better business outcomes.
Design.
Design is often a journey of discovery as we take people on a journey of what is possible. System design does not focus solely on the product, but rather on the needs and applications that are suitable for the area. Design is crucial because it improves room functionality and defines a project's scope, ensuring the work stays within the customer's budget and meets their needs. We assess system design and overall infrastructure with our knowledge and expertise to deliver an efficient and value-driven solution.
Integration
The systematic process of professionally delivering a solution which accurately reflects the vision and expectations of stakeholders.
Project Management.
Installation.
Our professional project managers are always available and responsible for providing the necessary coordination to ensure a project is completed on time, within budget, and meets the highest quality standards by fostering collaboration among all parties involved, including clients, engineer, architects, and the installation team.
e.
Programming.
Supporting
To guarantee that the installed equipment can be used full potential. After the installation, we will provide training to customers on how to use the product, with staff available to provide assistance. In addition, we also provide ongoing training review services according to customer needs.
Help Desk :
Managed Services
SLA & Maintenance Contracts.
SB Smart Solutions offers a wide range of management services, an equipment management and maintenance, control infrastructure by using comprehensive tools like AMX Resource Management Suite, Crestron Fusion or unified communications (UC) platform, or assets management by using AVAS, or AV as a Service for lifecycle asset management. If you need technology but don't want to own it, we have solutions for you.
SB Smart Solutions provides a consultative approach to maintenance and support offerings. Our Service Level Agreements (SLAs) are tailored to both business needs and equipment requirements. And ensure that the quality of services provided to the customer is maintained as agreed.
Video Conferencing Helpdesks.
world-wide Engineers.
Video conferencing technical issues can discuss “face to face” discuss by contacting SB Smart Solutions’ technical support team.
Engineers are stationed throughout the area to provide scheduled and responsive maintenance to ensure we respond to service calls promptly and efficiently.
On-Site Technicians.
Management Reporting.
SB Smart Solutions has invested heavily in personnel working in the Managed Outsource team, most of whom are based at client sites, to provide top-level technical support and immediate customer care services.
Our state-of-the-art service software allows us to record details of all equipment covered under the Maintenance Agreement. Management data can be generated monthly or quarterly.
Equipment Repair.
To ensure that our customers experience as less problems as possible, SB Smart Solutions expert engineers can repair any piece of equipment, even at the component level.
get in touch
Please contact our friendly staff at one of the phone numbers below, or submit a contact form and we will get back to you within 24 hours.
Visit our office
SB Smart Solution Co.,Ltd.
Patio Ramkhamhaeng Khlong Song Ton Nun, Lat Krabang Bangkok 10520 Thailand
Message us
WeChat ID /Line ID : sbss_th
WhatsApp /Tel : +666 5585 4555
Texh Support : +669 7995 4555
Tel : +66 2120 4555
Email : info@sbss.co.th
www.sbss.co.th
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